Mended at our own bench · since 2006
A worn fringe or a small hole doesn’t mean the rug is finished. We rebuild rugs by hand at our own Pinecrest plant — the same place they’re washed — so the fix follows the weave instead of hiding it.
Small now, or large later
A rug comes apart from its edges inward. The knots at the end are held in place by the fringe and the side cords; once those give way, the pile beside them has nothing to lean on and begins to walk off the rug a row at a time.
Caught early, a loosening fringe or a fraying edge is a quick, contained repair. Left through another season of foot traffic in a busy Pinecrest household, that same edge becomes lost knots that must be rewoven — far more labor, and far more cost.
Fix a small tear now and you skip the large one down the road.
So when we notice early wear at a cleaning inspection, we point it out — not to upsell you, but because a stitch now saves a reweave later.
All of it done in-house
That fringe is the rug’s own foundation warp showing through, not decoration. We anchor a loosening fringe or rebuild one that’s gone, so the end knots stay locked where they belong.
The side cords take the beating from vacuum wheels and the heavy furniture legs of a Pinecrest living room. We hand-wrap and re-secure worn edges before the pile beside them starts to give.
Matched wool rebuilds a hole or a burn one knot at a time, following the original pattern so the mend settles into the design rather than sitting on top of it as a patch.
Wool is a moth’s meal, and they feed from the hidden back of the rug where nothing shows — often in a piece rolled away in a closet through the humid months. We clear the infestation, then reweave the grazed and eaten areas back to full pile.
A rug left damp on stone can rot at the foundation until it cracks. We assess how far it has spread and rebuild the sound sections that can still be saved.
A rug can be carefully taken in — shortened or narrowed to fit a room — and a tired antique, an heirloom in many Pinecrest homes, carried back through full restoration, the work always weighed against what the piece is worth.
At the bench, needle in hand
A needle and yarn dyed to match do all the work here, by hand — the same techniques the rug was first woven with. Nothing is glued, taped, or handed off to an outside workroom.
A few small habits do most of the work. Rotate the rug a couple of times a year so one path doesn’t absorb all the wear, and use a proper pad underneath — it stops the rug sliding and cushions the foundation against the hard marble and terrazzo common in Pinecrest homes.
Keep it dry: wipe up spills fast and never let a wet rug sit, because our humidity turns lingering damp into rot and mildew. And vacuum gently, keeping the beater bar off the fringe, which is where the unraveling usually begins.
Talking you out of work
Yes, straight out. Some rugs are worth many times what a repair runs; others are worth less than the hours a proper fix would take. We’ll tell you which of the two yours is before you spend a cent.
A repair hand worth trusting talks you out of the work you don’t need.
When a rug holds real sentimental weight, that call is yours to make — but you’ll make it knowing the true cost and the true result, not a sales pitch.
Send us a few details and we’ll collect the rug in Pinecrest, look it over, and give you a straight answer on the repair before any work begins.
Fringes, edges, holes, and worn pile — restored with hand work.



